Remote assistance
Quick remote assistance via TeamViewer. Download the program, share your ID and password and we look along with you — only with your permission — securely.
We look along with you, securely
Running into something? To help you as quickly as possible we use TeamViewer. With this program we can — only after your explicit permission — temporarily view your screen with you, so we can solve the problem together right away.
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1
Download TeamViewer
Choose the program below that matches your device and download it.
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2
Open the program
Start TeamViewer QuickSupport. There is nothing to install and no account to create.
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3
Share your ID and password
Give us the displayed ID and password over the phone.
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4
We solve it
We look along with you and solve the problem right away. You see exactly what we do.
Download TeamViewer for your device
Choose the button below that matches your device.
Secure and with your permission
We can only look along after you have shared the ID and password with us. As soon as you close TeamViewer the connection ends immediately. At no other moment do we have access to your computer.